1. PROTECTING YOUR PERSONAL INFORMATION
Our Privacy Policy was updated on 31 October 2025 to align with GDPR. We suggest checking this page from time to time for any changes.
Equinox Group protects the personally identifiable information you share with us online. You can usually visit our website, equinox-grp.com, without giving us any personal details. If you choose to submit your information through one of our forms, you do so voluntarily. We may also collect data about how you use the site, including the pages and files you view or download, what you search for, how often and how long you visit, and your source Internet Protocol (IP) address.
If you have questions about this Privacy Policy, contact us at info@equinox-grp.com.
2. WHO WE ARE
Equinox Design Limited t/a Equinox Group
- Company no: 01706926
- Registered office: 3365 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB, United Kingdom
- Data controller: roberthainsworth@equinox-grp.com
- Postal address: Equinox Park, 100 Jack Lane, Leeds, West Yorkshire, LS10 1BN, United Kingdom
3. WHAT PERSONAL DATA WE COLLECT
We collect and process the following categories of personal data:
- Name
- Email address
- Phone number
- IP address
- Analytics data (such as browsing behaviour, device data) Cookies and tracking technologies
4. HOW WE COLLECT YOUR DATA
We collect data when:
- You fill in forms on our website
- You contact us by email, phone or other channels
- You browse our website (via cookies and analytics)
5. HOW WE USE YOUR DATA
We process your data for the following purposes and legal bases:
- To respond to your enquiries and provide our services (necessary for contract or taking steps at your request)
- To send marketing communications (based on your consent where required)
- To improve our website and services (legitimate interests: ensuring our services are effective and user-friendly)
- To comply with legal obligations
6. SHARING YOUR DATA
We share your personal data with:
- Email service providers (to send newsletters or communications)
- Analytics service providers (to help us improve our website, e.g. Google Analytics)
- Advertising platforms (for online advertising, where permitted)
All third parties are required to protect your data in line with data protection law.
7. INTERNATIONAL TRANSFERS
Your data may be transferred outside the UK or European Economic Area (EEA), depending on the location of our service providers (for example, email marketing or analytics providers).
Where we do this, we ensure appropriate safeguards are in place, such as:
- UK International Data Transfer Agreement (IDTA)
- EU Standard Contractual Clauses (SCCs)
- Other legally valid transfer mechanisms
8. DATA RETENTION
We retain your personal data only for as long as necessary for the purposes set out above.
- For marketing: until you unsubscribe or withdraw consent
- For enquiries: up to 6 years to meet legal obligations and resolve disputes
- For analytics: as per provider policies, generally no longer than necessary
9. YOUR RIGHTS
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data in certain circumstances
- Object to or restrict processing
- Data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority (in the UK, the ICO: www.ico.org.uk)
10. COOKIES AND TRACKING
Our website uses cookies and similar technologies for analytics and advertising purposes. You can control cookie settings through your browser or device.
CONTACT US
If you have any questions or wish to exercise your rights, please contact:
- Data controller: roberthainsworth@equinox-grp.com
- Postal address: Equinox Park, 100 Jack Lane, Leeds, West Yorkshire, LS10 1BN, United Kingdom